TERMS OF SERVICE

PAYMENT POLICY

  • The payment must be made through a PayPal invoice from the artist.

  • Only payments in USD via PayPal are accepted.

  • Unless otherwise discussed, payment must be received in full before the commission is started.

  • Payment will only be accepted at the appropriate time, not before or after the time window.

  • Additional payments for revisions must be paid in full before the artist proceeds with the commission.

 

REFUND POLICY

  • Full refunds will only be given before the start of the commission.

  • The client has 24 hours to ask for a partial refund once the artist has started the work. The refund amount will be reduced depending on the work completed.

 
 

CONTENT RULES

  • Any content that breaches the Twitch Terms of Service may not be commissioned.

  • The artists will not draw content of the following nature:

    • Sexually Explicit

    • Excessively Violent 

    • Abusive

    • Anti-LGBTQ+/Racist

  • For commercial work or any work where the client will gain monetary profit from the commissioned piece, canon characters existing in games, shows, cartoons, movies, etc. The client’s original characters within the franchise, however, are acceptable.

 
 

GENERAL CONDUCT

  • When communicating with the artist, avoid aggressive behavior, racial slurs and/or sexist comments, excessive spam.
    The client must use English to the best of their ability.
    Be honest about anything concerning the commission. 

DISCLAIMERS

  • The client does not own the commissioned artwork(s); they are paying for the service of its creation. The artist owns the rights to the artwork(s), and can choose to display it in public galleries, or not at all.

  • The client must show respect towards the artist at all times. If the artist feels they are being disrespected in any way, they will issue a single warning to cease. If the disrespect persists, the commission will be terminated with a partial refund, if any at all, and deny the offending party any future services.

  • The client must ask for explicit permission from the artist before submitting the commissioned artwork that was altered in any way to a public space.

  • The commission may be subject to delays and time limits, though the artist will warn the client if this occurs. 

  • The artist reserves the right to deny anyone their services at any time.

  • The client may contact the artist at any time regarding the commission. 

  • The client may request work in progress images at any time, though the artist will automatically provide such images at regular intervals.